A CONTEMPORARY TRADE BUSINESS WITH REMARKABLE CUSTOMER SERVICE.
Worboys has been around since 1921 and in this lengthy time, we have taken note of pretty much every frustration our customers have had. For every problem, we have constructed a simple, easy to implement solution, which puts you, our customer first.
Stand-out customer service is at the forefront of everything we do .From over the phone, to the plumber at your property, we aim to impress.
Expert advice, taking into account your needs and budget.Any recommendation we make is genuine and for your best need, in accordance with your budget. We aren’t in it for the quick buck, we want to build a long lasting relationship.
Communication is number 1.Some say less is more but we disagree. We communicate as often as possible to ensure you are informed and updated every step of the way. You will never be left in the dark.
Transparent & Accountable.We don’t like nasty surprises and neither do our customers! If an issue is complex, we take time to explain it. If there are changes to a bill, quote or scope of work, we will explain why. If we stuff up, we own it!
Don’t believe us?
Believe some of our happy clients!
“ As an Owners Corporation Manager it is so refreshing to work with a professional plumbing business who go out of their way to provide phenomenal service to our strata clients. Gallant take the strain out of working with plumbing contractors and I couldn't recommend them more highly. ”
“ We have had the need to use Gallant Plumbing a few times now , as always they are punctual, communicative and efficient. I love the fact that they take before and after pictures to show you what the issue was and how they fixed it. Very professional , I will always recommend them when someone asks me for a plumber ”
“ We use Gallant plumbing as our plumbing contact when we need to refer a plumber. In the process of running an electrical contracting business we have customers that also need plumbing. Gallant plumbing always responds quickly and provides a great service that we feel confident to recommend to our clients. ”
“ The only way I can describe Gallant is the Professional Services firm of the plumbing world. I had Gallant come out to fix an issue at home and even my family commented that the service was professional, plumber on site was prompt and polite and the follow up was exceptional, very unlike our experiences with tradies in the past. I wouldn't recommend anyone else. ”
“ I’ve engaged plumbers in the past and have had mixed results. Certainly nothing to write home about!!! Since discovering Edward and the Gallant Plumbing team, engaging a plumber has never been so smooth and professional. They are also really affordable, which is a nice bonus ”
Jayne C, Home Owner, Richmond
“ We called on Gallant when we had water pouring into our light fittings. They had a plumber out quickly and fixed the problem in one go. The price was reasonable and the service was professional. Won’t go anywhere else for our home, office or investment properties when it comes to plumbing. Thanks Gallant Plumbing. ”